FAQ

How long does shipping take?
Please allow 12-15 business days for order processing and verification. 
Once order is shipped, a tracking number will be sent via email. 
Please allow additional 5-7 business days for delivery. 
If order is not received within the 5-7 business day span, contact us at info@abrant.co
ABRANT is not responsible for any stolen, lost, or damaged shipments.

Are products created before or after order?
Our products are set for production same day after the order is made to ensure quality. This process takes 2 weeks or less. We will email you a shipping label as normal when the item is sent out for shipment.

What is your policy on returns?
All products purchased from ABRANT are non-refundable, non-returnable, & non-exchangeable. All sales are final.
If sent the wrong item, or if product is defective, contact us via info@abrant.co

How should I wash clothes bought from ABRANT?
To maintain longevity of the design/product, hand washing or machine washing on DELICATE is STRONGLY recommended. After washing, proceed to air dry. Wash at your own risk.

What are your creative directing rates?
For information about our creative directing rates or anything related, contact us via info@abrant.co

 

FOR ANY OTHER QUESTIONS EMAIL US AT
info@abrant.co